Shipping policy

How we ship

Within Spain we ship with Correos. Outside Spain we ship with DHL. The only exception is Russia, where DHL does not operate: those orders go out with Correos International.

Shipping is free on orders over €75. In International Zone 3 and in Russia the threshold is €100, because these are remote destinations where transport costs considerably more.

Spain

Mainland Spain (Correos): 3-5 days · €4.99

Balearic and Canary Islands (Correos): 5-7 days · €4.99

European Union · DHL · 24-48 hours · €14.99

Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, United Kingdom.

International Zone 1 · DHL · 24-48 hours · €19.99

Albania, Andorra, Bosnia & Herzegovina, Gibraltar, Guernsey, Iceland, Jersey, Kosovo, Liechtenstein, Montenegro, Morocco, North Macedonia, Norway, San Marino, Serbia, Switzerland, Ukraine.

International Zone 2 · DHL · 24-72 hours · €24.99

Algeria, Argentina, Bahamas, Barbados, Belize, Bolivia, Brazil, Canada, Colombia, Costa Rica, Dominican Republic, Ecuador, Egypt, El Salvador, Guyana, Haiti, Honduras, Israel, Jamaica, Jordan, Lebanon, Mexico, Nicaragua, Panama, Paraguay, Peru, United States, Uruguay.

International Zone 3 · DHL · 48-96 hours · €49.99

In this zone shipping is free on orders over €100.

Angola, Armenia, Azerbaijan, Belarus, Cameroon, Cape Verde, Chad, Congo, Congo (Dem. Rep.), Equatorial Guinea, Ethiopia, Ghana, Guinea, Guinea-Bissau, Kazakhstan, Kenya, Kyrgyzstan, Niger, Nigeria, Senegal, Seychelles, South Africa, South Sudan, Tajikistan, Tanzania, Turkmenistan, Uzbekistan, Yemen, Zimbabwe.

Russia · Correos International · 30-40 days · €24.99

Russia is the only destination we serve with Correos International, because DHL does not operate in the country. Shipping is free on orders over €100.

Destinations temporarily unavailable

Afghanistan, Chile, Iraq, Kuwait, Oman, Saudi Arabia, United Arab Emirates and Venezuela.

These destinations are temporarily disabled for logistical or geopolitical reasons. If yours is one of them, write to us at info@auropadel.com and we will tell you whether there is an alternative.

If your country is not listed

Check our network of official distributors at auropadel.com/distribuidor, or write to us at info@auropadel.com and we will tell you how to get your order to you.

Customs and duties

Orders shipped outside the European Union may be subject to taxes and customs duties in the destination country. These charges are payable by the buyer, directly to the carrier or to the local customs authority.

Contact

For any question about your shipment, write to us at info@auropadel.com.